Frequently Questions

Below are frequently asked questions, you may find the answer for yourself

What is 
TSG LLC is an online sales platform, created by Trade Services Group L.L.C. It is an online store specializing in the sale of the latest technology and at the same time second hand technology.

TSG LLC is since 2007 a company for the maintenance, servicing and sale of information technology products. As it continues today, with different brands and with cheaper prices in the market of new products with retail and wholesale as well as used ones.

Where is 
TSG LLC is a physical store and as such possesses an online store. For the consumer’s correctness, we have the exposure hall, so consumers can also physically see their products. Please find our location through the following link:

How can I contact TSG LLC? 
To be closer to you, we have made some ways to contact you. Therefore, from Monday to Saturday from 09:00 AM to 19:00 PM.

– On the phone ( as well as Viber and Whatsapp): +383 45 999 181.
– By email: [email protected]
– On Facebook:
– On Instagram :
– On Twitter with user:

What are the payment options?
To provide you with ease in your payments, several payment methods are offered for the desired products.
– Through bank cards (from each bank)
– Through PayPal
– Bank transfer
– Installment payment by BKT (prima card).
– Paying in cash when the product is received.

Which cards can be paid for?
Payments are made with all types of bank cards (credit or debit cards) of all Kosovo banks as well as international.

Are installment payments possible?
Installment payments can be made through by BKT with its credit card (non-debit), where you can buy the product you want up to 6 interest-free installments.

Is discount offered if more than one product is purchased?
If you buy more than one product the prices become cheaper. But from time to time there are discount offers for all products.

Are customs and taxes included in the price?
Customs and taxes are included in the price. Which means that the amount you pay is the final price for each product.

Does it cost you cheaper to buy the product from the site or at the store?
The price of the product varies in this case. If the product is purchased from the web site, the products are cheaper, if purchased at the show room the prices little is expensive.